PENERAPAN STANDAR OPERASIONAL PROSEDUR PEMERIKSAAN KENDARAAN DAN KESEHATAN PENGEMUDI (STUDI KASUS PT LOOKMAN DJAJA LOGISTIK JAKARTA)

PT Lookman Djaja Logistik is a private company operating in the expedition sector which has been established since 1985. PT Lookman Djaja Logistik has served thousands of services covering Sumatra, Java, Bali, NTB. As one of the well-known expedition companies, of course we really pay attention to service quality, which quality can be achieved by paying attention to the applicable Standard Operating Procedures (SOP). This research aims to analyze the implementation of Standard Operating Procedures (SOP) for vehicle inspections and driver health at PT Lookman Djaja Logistik in an effort to anticipate accidents. This research was conducted because of the high competition in the logistics industry and the importance of service quality, especially in terms of goods safety and timely distribution. Data was collected through interviews, observation and document analysis, using qualitative methods. The research results show that implementing SOP for vehicle inspection and driver health can significantly reduce the risk of accidents. Most respondents stated that they knew and complied with the established SOP. By implementing routine checks on vehicles and drivers, PT Lookman Djaja Logistik has succeeded in improving operational safety. This research provides recommendations for continuous improvement in inspection procedures to improve safety and service efficiency in the future.

Key words: implementation of SOP, vehicle inspection, driver health, operational safety, logistics industry