ANALISIS RISIKO OPERASIONAL GUDANG MENGGUNAKAN METODE FAILURE MODE AND EFFECT ANALYSIS PADA PT. ABCD

Logistics companies are growing rapidly to accommodate diverse consumer needs. Rapid development requires risk management oversight in various areas of the company, including the warehouse, which is a crucial part of the operational process. Effective risk management in the warehouse area, serves to ensure the survival and growth of the company in a competitive market. PT ABCD's warehouse is facing operational problems due to the company's system that is not running as expected which is influenced by failures in internal and external management. This research is intended to identify and manage risks using the failure mode and effect analysis method approach. This research involved interviews with four resource persons, namely HRD, warehouse manager, accounting manager and marketing manager. In this study, a quantitative approach was used to convert potential failures and their impacts into numerical values to measure the risk priority number value, so as to identify the critical value of each risk indicator. The results showed that there were 9 risk indicators from 4 variables that had been determined. After analyzing these indicators in depth, 32 sub-indicators were identified to be evaluated based on severity, occurance and detection. There are 4 risk indicators that have RPN values above the predetermined critical values, namely supplier relations, inventory management, inbound management, and human resources.
Keywords: Warehouse, Operational Risk, FMEA