PERANCANGAN STANDAR OPERASIONAL PROSEDUR (SOP) PELAKSANAAN VERIFIKASI BOOKING UNIT PENGELOLA PENGUJIAN KENDARAAN BERMOTOR UJUNG MENTENG

LANANG GITA KESAWA, I GUSTI (2024) PERANCANGAN STANDAR OPERASIONAL PROSEDUR (SOP) PELAKSANAAN VERIFIKASI BOOKING UNIT PENGELOLA PENGUJIAN KENDARAAN BERMOTOR UJUNG MENTENG. Diploma thesis, POLITEKNIK TRANSPORTASI DARAT BALI.

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Abstract

The Ujung Menteng Motor Vehicle Testing Management Unit is a UP PKB that carries out testing with an average KBWU per day of 550 with one verification counter so that this density will affect the service and needs to be improved in the implementation of services. The verification counter is the first step to verify the vehicle and vehicle owner's files before conducting a vehicle test. This study aims to improve the service of implementing file verification with the observation method The results of this study are on the similarity of files carried out and the design of Standard Operating Procedures as a reference and flow of implementing file verification at the verification counter. Based on the comparison of File A, File B and File C that has been carried out, obtaining alternative results for File B which is a file that is more effective in using time and effective in carrying out verification at the verification counter at the Ujung Menteng Motor Vehicle Testing Management Unit

Keywords: Verification counter, Strandard Operating Procedure, Time efficiency

Item Type: Thesis (Diploma)
Contributors:
Contribution
Name
Email
Thesis advisor
DWIPAYANA, S.T., M.M., ARIF DEVI
UNSPECIFIED
Thesis advisor
FITASARI, S.T., M.Si, YUSIME
UNSPECIFIED
Additional Information: KKW (D3)
Uncontrolled Keywords: Unit Pengelola Pengujian Kendaraan Bermotor Ujung Menteng merupakan UP PKB yang melaksanakan pengujian dengan rata rata KBWU per hari 550 dengan satu loket verifikasi sehingga kepadatan ini akan berpengaruh terhadap pelayanan serta perlu ditingkatkan dalam pelaksanaan pelayanan. Loket verifikasi merupakan langkah awal untuk meverifikasi berkas kendaraan dan pemilik kendaraan sebelum melakukan uji kendaraan. Penelitian ini bertujuan untuk meningkatkan pelayanan pelaksanaan verifikasi berkas dengan metode observasi. Hasil penelitian ini pada persamaan berkas yang dilakukan dan perancangan Standar Operasional Prosedur sebagai acuan dan alur pelaksanaan verifikasi berkas pada loket verifikasi. Bedasarkan perbandingan Berkas A, Berkas B dan Berkas C yang telah dilakukan, Mendapatkan hasil alternatif Berkas B yang merupakan berkas yang lebih efektif dalam penggunaan waktu dan efektif dalam pelaksanaan verifikasi pada loket verifikasi di Unit Pengelola Pengujian Kendaraan Bermotor Ujung Menteng. Kata kunci: Loket verifikasi, Standar Operasional Prosedur, Efisien waktu
Subjects: T Technology > TL Motor vehicles. Aeronautics. Astronautics
Depositing User: Mr. Pandu Poltrada Bali
Date Deposited: 22 Nov 2024 15:13
Last Modified: 22 Nov 2024 15:13
URI: https://digilib.poltradabali.ac.id/id/eprint/140

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