STANDARISASI WAKTU PELAYANAN PENGUJIAN UPPER CARRIAGE GUNA MENINGKATKAN EFEKTIVITAS PENGUJIAN BERKALA KENDARAAN BERMOTOR (STUDI KASUS UPT PENGELOLA PRASARANA TEKNIS PERHUBUNGAN KOTA TANGERANG)

The transportation sector plays a very important role in improving the economic which encourages in vehicle volume in Indonesia. The increase in vehicle volume also causes problems such as traffic jams and road accidents. The government needs to ensure that vehicles operating on the roads are roadworthy through vehicle inspection. One of the main problems with vehicle inspection is that there is no inspection time standard, so it is necessary to prepare binding time standards for vehicle inspection in accordance with applicable regulations.
This research focuses on testing the technical requirements for the upper carriage of goods cars, by comparing service time calculations before and after implementing inspection standards using quantitative research methods with descriptive statistical analysis. The results obtained were that the average inspection time in the initial conditions wa 1 minute 30 seconds, whereas after applying the inspection time increased to 8 minutes 4 second for GVW ≤ 3,5 Tons and 11 minutes 24 seconds for GVW ≥ 3,5 Tons. Questionnaires for service users and vehicle inspectoe received very positive evaluation, indicating that this inspection time standard is effective as a reference in technical inspection of upper carriage, especially for open bed cargo cars and closed bed cargo cars.

Keywords : time standards, technical requirements, freight cars, assessments